Why 54% of restaurants avoid data analysis and what it means for AI

More than 54% of foodservice businesses say they avoid systematic data analysis entirely.  At first glance, that seems like a technology problem. But anyone in hospitality will know it runs much deeper than that.

In restaurants, success is built on instinct, relationships and the ‘hospitality gene’.  These ‘soft’ skills can feel at odds with the way AI and analytics demand data-driven thinking.  Does this mean AI has no place in foodservice? Not at all. When it’s positioned correctly, AI can amplify the human strengths that make hospitality so special, creating something that’s uniquely powerful and transformational.

Read the full story