Young workers' expectations have shifted and it's affecting the hospitality industry

There is a well reported shortfall in the numbers of people working in hospitality. What have the 17-21 year olds, specifically, got to do with this shortfall?

This youngest cohort of workers is normally overwhelmingly more likely to work in hospitality than the total workforce. But in 2019 that cohort experienced Covid and it has shifted mindset and expectations…

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